Redbank Lodge

Check-in / Check-out

• The main foyer (entry near the kitchen) will be considered the main entry point to the lodge for all incoming members/guests.

• Check-in is 4pm

• Check-out is 9am
   

Payment Terms

• All bookings require 100% payment at the time of booking.

• PLEASE REMEMBER - THERE ARE NO SPECIFIC ROOM REQUESTS. Our booking officer will allocate rooms according to booking sizes and lodge availability to maximise occupancy.

• To help us extensively clean your room and common areas, we'd appreciate all guest/member luggage and food being relocated to your car upon check-out.
   

Booking the Suite ​

• A minimum booking of 4 people is required, with a maximum of 6 people when booking the entire suite (including the bunk room).

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Room duties ​

• As a club lodge, Redbank allocated each room a ‘general cleaning duty’, e.g. clearing the toasters, sweeping the dining room. These duties are pinned to the back of each room door.

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Cancellations/Refund Policy

For a cancellation to be considered, the booking officer must be advised via EMAIL for the Redbank Board to approve. Redbank reserves their rights to change this policy at their discretion without notice:

1. Within reason, bookings greater than 30 days will be fully refunded.

2. 80% refund where greater than 14 days’ notice has been provided in writing,

3. 50% refund where less than 14 days’ notice has been provided AND the room can subsequently be utilised by another member or guest,

4. NIL refund where less than 14 days’ notice has been provided.

 

You will be held liable for any amount of an invoice not paid in accordance with these requirements.

 

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